Privacy Policy

PRIVACY POLICY

Privacy Statement

This policy explains how we use any personal information we collect about you when you when you use our website.

What information do we collect about you?

Information is collected from you when you register with us, order goods from us, sign up to receive updates or when you participate in competitions & surveys. This may include name, mailing address, telephone number, email address and card details.

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Sensitive and private data is sent over a SSL secured communication channel and is encrypted and protected with digital signatures.

How will we use the information about you?

Information is collected about you to enable us to process any orders you make, manage your online account with us and where permitted, email you with relevant product offers and promotions.

When processing your order, we may send your details to and use information from, credit reference and fraud prevention agencies. We also send your name, shipping address and contact telephone number and in some cases email address to our shipping carrier for the purpose of delivering your goods.

Designer Warehouse Ltd will never share any of your personal information with any third-party companies for marketing purposes.

Marketing

Designer Warehouse Ltd would like to contact you with product offers & promotions which may be of interest to you. If you have signed up or consented to this, we will contact you via email.

If you no longer wish to receive these offers, you can unsubscribe at any time via our website.

Other Websites

Our website may contain links to other websites. Our privacy policy only applies to our website. If you click on a link from our website to another, please make sure that you read the privacy policy for that website.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. The websites www.aboutcookies.org and www.allaboutcookies.org will provide more information on cookies, should you wish to learn more.

Changes to our privacy policy

Our privacy policy was updated in July 2017

Questions

If you have any further questions do not hesitate to contact us by phone on  (0)XXXXor by email designerwarehouse1@gmail.com

GDPR POLICY

This GDPR-compliant privacy policy sets out how Designer Warehouse Ltd uses and protects any information that you give Designer Warehouse Limited when you use this website.
Designer Warehouse Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Designer Warehouse Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st January 2018.

What we collect

We may collect the following information:

  • your name, address & contact information
  • contact information including email address
  • demographic information such as your address, preferences and interests
  • other information relevant to customer surveys and/or offers which you provide

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that website. Therefore we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing us to or emailing us at designerwarehouse1@gmail.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A £10 fee will be payable. If you would like a copy of the information held on you please write to:

Designer Warehouse Ltd
33-39 High ST
Kempston
Bedford,
MK 42 7BT
United Kingdom

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible by email or at the above address. We will promptly correct any information found to be incorrect.

Cookies

A cookie is a small file which are transferred from our website and placed on your computer’s hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. The websites www.aboutcookies.org and www.allaboutcookies.org will provide more information on cookies, should you wish to learn more.